Friday, February 9th, 2024
Who controls your business image online? Is it you, or what the internet gathers from customer reviews on 3rd party websites, or random news articles? The fact is, if you are not putting out information about your business, then what customers see about your business online is determined by other sources.
Your customers are looking for your business online for a reason. Start with having a website that is up to date with current information so that when people search for your business, your website is the first thing they find. Second, be sure to manage your reviews through Facebook, Google Business Profile, and other social media sources so that you can respond to customer reviews personally.